Around 60 aged care nurses and carers from across the country have travelled to Canberra to address the ongoing failures by providers to comply with the federal government’s key aged care reforms. 

The group is standing together to call out providers, many of whom are proving they can’t be trusted to lift the standard of care for elderly Australians, in the wake of mandatory care minutes being introduced. 

Aged care nurses and carers have arranged meetings with politicians to share their experiences and provide firsthand accounts of the workload pressures they’re facing, which is impacting on the quality of care they can deliver to residents. 

They are calling on MPs and Senators to pledge their support and help in the fight to keep aged care providers accountable and meet staffing obligations, to ensure working conditions improve and elderly Australians receive the quality care they deserve. 

The delegation comprises nurses and carers from the NSW, QLD, ACT and Tasmanian branches of the Australian Nursing and Midwifery Federation (ANMF). 

ANMF Federal Secretary, Annie Butler, said many aged care providers were cutting corners and failing to comply with the mandatory care minutes that came into effect last year.  

“Our members are reporting that many providers are failing to meet the mandatory staffing requirements and are instead rearranging rosters to appear compliant. They are removing roles like Enrolled Nurses (ENs) and replacing them with less qualified positions, which is unacceptable,” said Ms Butler. 

“Providers are also placing increased pressure on staff, by asking them to perform non-care work like serving meals and washing dishes. 

Ms Butler said the system continues to buckle under pressure.  

“We need to see providers step up, meet their obligations and be held to account, so residents don’t suffer poorer care outcomes.” 

The online tracker, Aged Care Watch, is bringing to light the chronic understaffing and workforce pressures, with thousands of stories shared by aged care workers, residents, and their families. 

Some of the comments on the site included: 

 “Nothing has changed at my workplace. It is even worse than before. Not sure where all the budget is going. Past few weeks have been very difficult due to the workload.” 

“Always have to work understaffed. We have to attend double assists alone. No replacements when people call in sick.” 

“With no extra qualified staff, existing staff are skipping breaks, staying back after their shifts to complete paperwork, and working outside their scope to complete tasks in the allocated time.