The Nursing and Midwifery Board of Australia (NMBA) and the Australian Health Practitioner Regulation Agency (AHPRA) are changing the registration renewal process this year.
Renewals will be online only, with BPay as a payment method no longer being offered.
While the changes will affect only a small cohort of nurses and midwives who renewed via hardcopy and paid via BPay, the NMBA and AHPRA recognise that the changes could be significant to some.
Therefore, the NMBA and AHPRA will be writing to nurses and midwives who renewed via hardcopy last year to let them know all renewals must now be done online.
Information will include updating your email and how to change your password.
The NMBA and AHPRA will also be available to help nurses and midwives with their renewal by offering guidance over the phone on how to complete an online renewal form and suggestions to access the most compatible software for using our website and online services.
Practitioners can contact the customer service team directly on 1300 419 495 if they’re experiencing any problems with our online form or to get with any technical issues they may have.
The NMBA and AHPRA have also removed BPay as a payment option due to it not supporting their renewal process concerning timeliness and cost-efficiency.
Nurses and midwives will need to pay their renewal fee via a credit or debit card.
Before renewal opens, nurses and midwives who paid by BPay last year will be informed that they’ll need to pay by credit or debit card.
The NMBA and AHPRA will be recommending a pre-paid debit card, available from various retail outlets for a nominal fee, for nurses and midwives who do not wish to or cannot use a credit/debit card online.
If you have any concerns contact AHPRA’s customer service team before the renewal period via a web enquiry or call the customer service team direct on 1300 419 495 in Australia and +61 3 9285 3010 outside Australia.
AHPRA will notify nurses and midwives can renew their registration. Renewal must occur by 31 May.
Please reconsider BPay method I have no wish to have a credit card there is a lot of funds stealing from credit cards
I have paid via BPay for many years
Why change something when it is not broken
Anne Salmon
Why get rid of BPAY for Heavens sake???
Continue to have BPAY payments !!! Card payments incur fees which no one wishes to pay and I will definitely not want to leave BPAY payments it’s ridiculous we all have such a large amount to pay for our renewal fees already.
Leave BPAY payments an option stand as it is.
Can we do a direct bank transfer instead then?!
I do not want to put my credit card details online
Leanne sullivan
If you have any concerns contact AHPRA’s customer service team before the renewal period via a web enquiry or call the customer service team direct on 1300 419 495 in Australia and +61 3 9285 3010 outside Australia.
Why not use PayPal or another safer form of payment.
Where is the discount for the hard working public hospital nurses during Covid?????
What is the reason behind getting rid of BPay
If you have any concerns contact AHPRA’s customer service team before the renewal period via a web enquiry or call the customer service team direct on 1300 419 495 in Australia and +61 3 9285 3010 outside Australia.
Why get rid of bpay what about those of us who don’t have a credit card
Fine if you don’t want to use bpay but why not PayPal, it’s encrypted and fast. I use it all the time. I don’t want to use a credit card without PayPal
If you are concerned about the changes please contact AHPRA’s customer service team before the renewal period via a web enquiry
http://www.ahpra.gov.au/About-AHPRA/Contact-Us/Make-an-Enquiry.aspx or call the customer service team direct on 1300 419 495 in Australia and +61 3 9285 3010 outside Australia.
The fee is becoming expensive. What about Afterpay ?. Ie. pay in instalments